Pathways & Protocols®

A Project of the Senior Services Roundtable of Guilford County


This project’s mission is to be a resource for older adults, their caregivers and other service providers to facilitate their ability to access information and services.


Pathways & Protocols® is a registered service mark of Senior Resources of Guilford on behalf of the Senior Services Roundtable of Guilford County.


“Someone has hurt my sister” Abused, Neglected, Exploited


“Help!” Emergency Crisis Assistance


“I have a question about getting help.  What is available?” Information and Guidance


“I need a ride.”  Transportation


“I need help finding housing.” Housing Needs


“I need help to get my house repaired.” Home Maintenance


“I’m hungry.  I need food.” Food/Nutrition


“I need help running my household.” Home Management  


“I am caring for mom and am all stressed out.” Caregiving


“I’m a caregiver and I need help during the day.  I work and can’t leave my family member.” Assistance in daytime  


“I need a nurse.” Nursing Services  


“I’ll need help with a bath until I get my strength back.” Personal Care after a Brief Illness


“Mom needs help and wants to stay at home.” Personal Care Long Term Illness


“My prescriptions cost too much!” Prescription Assistance


“I’m depressed; nervous….My mother’s acting different.” Mental Health


“I have had such sadness since my wife died.” For those grieving or experiencing loss


“I or someone I know has a life-limiting illness or condition and needs help.” End of Life Care  


“I am dissatisfied with the care I receive(d).” Complaint with nursing home or residential care


“I am dissatisfied with my services.” Complaint with the service you receive


Pathways & Protocols®