Pathways &
Protocols®
A Project of the
Senior Services Roundtable of
This project’s mission is to be a
resource for older adults, their caregivers and other service providers to
facilitate their ability to access information and services.
Pathways
& Protocols® is a registered service mark of
Senior Resources of Guilford on behalf of the Senior Services Roundtable of
Guilford County.
“Someone
has hurt my sister” Abused, Neglected, Exploited
“Help!” Emergency Crisis Assistance
“I have a
question about getting help. What is
available?” Information and Guidance
“I need a
ride.” Transportation
“I need
help finding housing.”
Housing Needs
“I need
help to get my house repaired.” Home Maintenance
“I’m
hungry. I need food.” Food/Nutrition
“I need
help running my household.” Home Management
“I am
caring for mom and am all stressed out.” Caregiving
“I’m a
caregiver and I need help during the day.
I work and can’t leave my family member.” Assistance
in daytime
“I need a
nurse.” Nursing Services
“I’ll
need help with a bath until I get my strength back.” Personal Care after a Brief
Illness
“Mom
needs help and wants to stay at home.” Personal
Care Long Term Illness
“My
prescriptions cost too much!” Prescription
Assistance
“I’m depressed;
nervous….My mother’s acting different.” Mental Health
“I have
had such sadness since my wife died.” For those grieving or
experiencing loss
“I or
someone I know has a life-limiting illness or condition and needs help.” End
of Life Care
“I am
dissatisfied with the care I receive(d).” Complaint
with nursing home or residential care
“I am
dissatisfied with my services.” Complaint with
the service you receive
Pathways & Protocols®